In Skype for Business, click Options, highlighted in red below.

To specify the time delay before calls go to voice mail: Specify the Delay Before Calls go to Voicemail Check a group membership to receive calls on your telephone.

Unchecking a group membership will prevent you from receiving phone calls.

If you have a Mac OS X Computer, you won’t see this option.

Click Tools | Response Group Settings.

In Skype for Business, click the drop-down arrow next to options (looks like a gear).

Speak with your department head or supervisor if Agent logins apply to you.

Most departments at Trinity are not configured for agent login/logout, so these procedures do not apply to many. To unpark, call this three digit number from any other phone, or provide it to a colleague.Īgent logins allow you to control whether or not you receive phone calls.While the call is in progress, press the Menu softkey.To unpark, call this three digit number from any other phone, or provide it to a colleague.The call will be parked note the three digit park number.While the call is in progress, hover over the microphone.An example would be at a department store where you may hear “assistance needed in sales, line 123.” That means a call has been parked and waiting to be answered on line 123. This could be on another phone, such as your smartphone, or someone else, such as a colleague.

Specify the Delay Before Calls go to VoicemailĬall parking allows you to send a caller to a temporary extension, which can later be answered somewhere else.

Advanced Features with Skype for Businessīelow are a few advanced features which we think you may find handy.

Osx skype for business add contact